Website Privacy Policy — Medigize

Who We Are

Medigize is operated by: Medigize for Healthtech / ميديچايز لتكنولوجيا الرعاية الصحية. A company established under Egyptian law.

• Commercial Register: 11471
• Tax Registration: 777-601-125
• Location: Cairo, Arab Republic of Egypt
• Email: Medigize@Medigize.com

Scope of This Policy

This Policy applies only to Medigize's public informational website, including:

• Public content pages
• Contact forms
• Patient and family interest forms
• Provider interest forms
• Partner interest forms
• Legal policy pages
• Website cookie consent tools

This Policy does not apply to:

• Any future patient application
• Provider portals
• Partner portals
• Registered user accounts
• Booking or payment services
• Medical file uploads
• Sharing health data with healthcare providers
• Care journey operations
• AI-enabled product features
• Any future operational product or service

When Medigize launches any future product or operational service, a separate or updated privacy notice will be provided as appropriate.

Medigize's Role and Limitations

Medigize is a digital health company building an AI-assisted healthcare operations and orchestration platform. Through this public website, Medigize does not provide:

• Medical diagnosis
• Medical treatment
• Personal medical advice
• Prescriptions
• Clinical decisions
• Emergency services
• Medical booking
• Health record management
• Sharing health data with doctors or hospitals

All medical and clinical decisions remain the responsibility of licensed healthcare professionals.

Data We Collect Through the Public Website

We may collect the following information only when you choose to provide it:

• First name or name
• Email address
• Phone number or WhatsApp number, if provided
• Country or region
• Type of inquiry or interest
• A short message submitted voluntarily
• Organization or partnership type, where applicable
• Basic technical data needed to operate and secure the website
• Cookie consent data
• General analytics data, where you have consented

Data We Do Not Collect Through the Public Website

The public website does not collect:

• Medical records
• Health history
• Diagnoses
• Detailed symptoms
• Lab results
• Imaging files
• Medical reports
• Prescriptions
• National ID numbers
• Passport numbers
• Payment card data
• Biometric data
• Health insurance data
• Any PHI or sensitive health data

If such information is submitted by mistake through the public website or public email, Medigize may delete it, ignore it, or direct the sender to the appropriate channel if one becomes available.

How We Use Data

Medigize uses public website data to:

• Respond to inquiries
• Review expressions of interest
• Route patient, provider, and partner inquiries internally
• Communicate about the submitted request
• Improve website experience
• Protect the website against misuse
• Manage cookie preferences
• Measure website performance where analytics consent is provided
• Comply with applicable legal obligations

Medigize does not use public website form data to provide diagnosis, treatment, or clinical decisions.

Legal Bases for Processing

Depending on the context and applicable law, Medigize may rely on:

1. Consent — When you submit a form, agree to be contacted, or consent to non-essential cookies.
2. Steps taken at your request — When you submit an inquiry or request contact.
3. Legitimate interests — To operate and secure the website, manage communications, and prevent misuse, provided these interests do not override your rights.
4. Legal obligation — Where Medigize must respond to a valid legal or regulatory requirement.

Sharing Data with Third Parties

Medigize may share limited data with service providers that help operate the website or manage communications, such as:

• Hosting providers
• Email service providers
• CRM tools
• Security tools
• Analytics tools, where consent has been provided
• Legal or professional advisors where needed

Medigize does not sell user data. Medigize does not share public website data with healthcare providers for medical purposes through the public website. Medigize does not share user data with advertising networks to sell data or build external health or marketing profiles.

International Data Transfers

Some website data may be processed by technology providers in countries other than your country. Where this occurs, Medigize aims to apply appropriate safeguards such as data minimization, use of trusted providers, access controls, encryption in transit, and appropriate contractual arrangements.

Data Security

Medigize uses appropriate measures to protect public website data, which may include HTTPS/TLS, access controls, form abuse protection, internal access minimization, and trusted service providers. No digital system can be guaranteed to be fully secure against all risks.

Retention

User Rights

Depending on applicable law, you may have rights to:

• Access your data
• Correct your data
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Request a copy of your data where applicable
• Lodge a complaint with a competent data protection authority where applicable

Contact: Medigize@Medigize.com

Subject: Privacy Request — [Request Type]

Minors

The website is not intended for individuals under 18. A minor should not submit personal data through the website without parental or legal guardian consent where required by law. If Medigize becomes aware that it has collected data from a minor without an appropriate basis, it may delete the data or take appropriate action.

Cookies

The website uses essential cookies to operate the website and may use optional analytics cookies with user consent. Further details are provided in the Website Cookie Policy. Cookie Policy

Medical Disclaimer

Medigize does not provide medical advice, diagnosis, or treatment through this website. All clinical decisions remain the responsibility of licensed healthcare professionals. In a medical emergency, contact local emergency services or the nearest licensed hospital immediately.

Updates to This Policy

Medigize may update this Policy from time to time. When material changes are made, the "Last Updated" date will be updated, a clear notice may be displayed on the website, and new consent may be requested where required by law.

Contact

For privacy questions or requests:

• Email: Medigize@Medigize.com
• Suggested subject: Privacy Request — [Request Type]
• Address: Medigize for Healthtech — Cairo, Arab Republic of Egypt